Information We Collect
When you contact us for mold remediation, we collect your name, phone number, email address, and property address. We also collect details about your mold issue so we can schedule an inspection and provide an accurate quote.
Like most websites, we automatically collect basic technical data such as your IP address, browser type, and pages you visit. This helps us understand how people use our site and improve it.
How We Use Information
We use your contact information to respond to your request, schedule your mold inspection, and keep you updated about your project. We may also send you service reminders or follow-up messages about your remediation.
We use website data to analyze traffic and make our site easier to use. We do not sell your personal information to anyone.
Cookies and Tracking
Our website uses cookies to remember your preferences and understand how you interact with our pages. Cookies are small text files stored on your device.
You can disable cookies in your browser settings, but some parts of our site may not work as well if you do.
Analytics and Third-Party Tools
We use third-party analytics tools, like Google Analytics, to track website traffic and see which pages are most helpful. These tools may collect information about your visit, such as your IP address and browsing behavior.
We may also use third-party scheduling or communication tools to manage appointments and send updates. These providers have their own privacy policies.
Data Sharing and Disclosure
We do not sell, rent, or trade your personal information. We share it only with trusted service providers who help us run our business, such as scheduling software or payment processors, and only as needed to serve you.
We may disclose information if required by law or to protect the safety and rights of our company, our customers, or others.
Data Retention
We keep your personal information for as long as needed to provide services and meet legal or accounting requirements. When it is no longer needed, we securely delete or anonymize it.
Data Security
We take reasonable steps to protect your information from unauthorized access, loss, or misuse. These steps include secure servers, encryption, and limiting access to your data to employees who need it to do their jobs.
No method of transmission over the internet is 100% secure, but we work hard to safeguard your information.
User Rights
You can request to access, correct, or delete your personal information at any time. You can also opt out of marketing communications by contacting us using the details below.
If you have questions about your rights or want to make a request, just give us a call or send an email. We will respond promptly.
Children's Privacy
Our services are for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.
Changes to This Policy
We may update this privacy policy from time to time. When we do, we will post the new version on this page and update the effective date.
We encourage you to review this policy periodically to stay informed about how we protect your information.